Returns & Refunds Policy

Last updated: September 24, 2026

This policy is part of our Terms of Service. It applies to products purchased directly from Tactical Car Accessories through our Site or Shopify store.

Pre-order reservations

Pre-order reservations placed through our pre-order form do not collect payment, so there is nothing to refund. You can cancel a reservation at any time before checkout by replying to any of our emails or using the contact form. If you complete checkout for a pre-order and cancel before it ships, we will refund the full amount charged.

30-day returns

You may request a return within 30 days after delivery. To be eligible, an item must be:

• unused and uninstalled;
• in its original condition, with all tags, labels, hardware, and accessories; and
• in its original packaging.

Items that cannot be returned

• Seat covers and steering wheel covers that have been installed, fitted, or removed from their packaging for a fitting attempt, unless they arrived defective, damaged, or not as described.
• Items that have been used, washed, altered, cut, modified, or damaged after delivery.
• Items marked final sale, clearance, or custom at the time of purchase.

How to start a return

1. Contact us at admin@tacticalcaraccessories.com or through the contact form within 30 days after delivery with your order number, the item(s), and the reason for the return.
2. If your return is approved, we will email a return authorization and the return address. Returns sent without an authorization may be refused and sent back at your expense.
3. Ship the item within 14 days after we approve the return. We recommend a trackable, insured shipping method; we are not responsible for returns lost or damaged in transit to us.

Return shipping

Unless the return is because of our error or a defect, you are responsible for return shipping costs. Original shipping charges are non-refundable except where the return is because of our error or a defect.

Inspection and refunds

• We inspect returned items when they arrive. Approved refunds are issued to your original payment method within 10 business days after we receive and inspect the return. Your bank or card issuer may take additional time to post it.
• If a returned item is not in its original condition, is missing parts or packaging, or shows signs of use or installation, we may refuse the return or issue a partial refund that reflects the item’s condition.
• Any discount you received (including founding-customer pricing) is reflected in the refund; we refund the amount you actually paid for the item.

Bundles

Bundle pricing depends on buying the complete set. You may return a complete bundle under this policy. If you return only part of a bundle, your refund for the returned items will be the amount you paid for the bundle minus the regular (non-bundle) price of the items you keep, and will not be less than zero.

Defective, damaged, or incorrect items

If an item arrives defective, damaged in shipping, or is not what you ordered, contact us within 14 days after delivery with your order number and clear photos of the item and packaging. After confirming the issue, we will, at our option, replace the item or refund the amount you paid for it, and we will cover return shipping if we need the item back. This is your exclusive remedy for defective, damaged, or incorrect items.

Exchanges

We do not process direct exchanges. To get a different color or item, return the original under this policy and place a new order.

Purchases through marketplaces

Items purchased through Amazon, TikTok Shop, or another marketplace are subject to that marketplace’s return and refund process. Please start your return there.

Changes

We may update this policy from time to time. The version in effect when you placed your order applies to that order.